Home-Visiting Energy Advisors
Bringing Free, Expert Energy Advice Directly to Your Door
At Energy Advice Portal, we understand that accessing energy advice isn’t always easy. For some households, particularly those experiencing fuel poverty, financial hardship or additional vulnerabilities, receiving support in the comfort of their own home can make a real difference.
Through our established network of experienced Home-Visiting Energy Advisors, we provide free, personalised, face-to-face guidance to help residents better understand their energy usage, manage household costs and explore opportunities to improve their home’s energy efficiency.
Our advisors take the time to understand each household’s individual circumstances, offering practical advice on energy bills, heating costs, available grants and financial assistance, alongside simple measures that can help reduce energy consumption and improve household comfort.
Supporting Those Who Need It Most
We recognise that some residents face additional barriers to accessing traditional advice services, whether due to mobility difficulties, digital exclusion, social isolation or other personal circumstances.
Our home-visiting approach helps overcome these barriers by bringing accessible, compassionate and non-judgemental advice directly into the community.
Where appropriate, our advisors can also help residents identify additional sources of assistance and signpost them to relevant organisations and support services.
Our advisors can support residents with:
- Understanding and reducing energy bills.
- Heating controls and managing energy consumption.
- Energy efficiency improvements.
- Fuel poverty and financial support.
- Identifying potentially available grants and funding.
- Supporting vulnerable or digitally excluded households.
- Practical advice tailored to individual household circumstances.
Making a Difference in Our Communities
Our home-visiting service forms an important part of Fairway Energy’s wider commitment to tackling fuel poverty, improving financial wellbeing and creating warmer, healthier homes.
By engaging directly with residents, we aim to build trust, improve access to essential advice and help households make informed decisions that can positively impact their comfort, wellbeing and quality of life.
Because sometimes, the most effective way to help is to be there in person.