Energy Advice Portal

A Fairway Energy Service

Fairway Energy Advice Portal helps households reduce energy costs, improve energy efficiency and access grants and support through our advice helpline and local home-visiting advisors.

Advice Portal

Explore our services: Energy, Grants & Funding Advice, Home Visits and Support for Housing Providers.

Helping Households Access Warmer, Healthier and More Affordable Homes

How We Help?

Supporting Housing Associations & Local Authorities

Working with housing providers and local authorities to reach residents, tackle fuel poverty and deliver meaningful social value.

Telephone Energy Advice Helpline

Free, accessible advice from experienced advisors when residents need it most.

Home-Visiting Energy Advisors

Bringing personalised energy advice directly into people’s homes.

10,000+

households supported through our helpline

1000+

home visits undertaken by our advisors

30,000+

residents assisted with grant enquiries or funding referrals

15,000+

households supported with energy-saving advice

100+

community engagement sessions delivered

98%

positive feedback from residents

Access Free Expert Advice and Support

Through our established advice helpline and home-visiting advisors, we support households and communities, helping residents better understand their energy usage and access the support available to them.

Call Us on 0800 208 8015